Shipping & Returns
All fabrics, tools and supplies are shipped with a regular courier service, and delivered to your home. We deliver free of charge for orders over €100 in the Benelux.
You can also pick up your order in our pick-up zone in Mariakerke. Register with one of our colleagues in the showroom with your order number and order confirmation. Your delivery will be ready in the pick-up zone from 24 hours after your order, if you have not been informed otherwise.
We are also happy to make clear arrangements about the possibility of returning items:
We will gladly take back all tools within 14 days after delivery. We will refund you the full amount on the same payment method used for the purchase. The returned goods must be returned unused, with all labels and the original packaging intact. We will provide a refund within 14 days of receiving the return.
Our fabrics and supplies are cut to size and cannot be returned. We encourage you to make use of the sample service to ensure you make the right choice. In addition, you are of course welcome to visit our showroom and we will be happy to help you further at firstname.lastname@example.org or via our contact form.